By Gretchen Barton, writer for National Association of Sales Professionals
Unfortunately for the American worker, management skills are not always taught in the way they should be. Many books and articles have been written on the subject, but most management skills are most powerfully taught on the ground, experientially. As a result, new managers, for better or for worse, often just mimic what their former managers did when they were under their charge.
Marvin E. Smith 