What kinds of companies illicit profanity from their customers? The answer, according to a Seattle mobile-advertising company, is satellite television providers. Housing contractors and cable-TV companies filled out the top three, according to the analysis of 1.2 million U.S. consumer calls from March 2012 to November 2013 by Marchex, a company that makes software connecting customers’ clicks on websites to call centers for 100,000 businesses.
Marvin E. Smith 