Do you value friendly relations with your colleagues? Are you proud of being a nice person who would never pick a fight? Unfortunately, you might
Category: Veteran Transition to Civilian Work
Should Leaders Focus on Results, or on People?
A lot of ink has been spilled on people’s opinions of what makes for a great leader. As a scientist, I like to turn to
The Secret to Delighting Customers
What motivates employees to go above and beyond the call of duty to provide a great customer experience? Disney tells a story about a little
Why Talking About Employee Poverty Makes Us Uncomfortable
Earlier this month, I asked a simple question about an apparent change in the social contract at work: Do employers care if their employees are
The Flow of U.S. Manufacturing Jobs Now Goes Both Ways
Over the past four years, companies have created more than 80,000 manufacturing jobs in the U.S. by moving production to America from abroad, according to
Five New Year’s Resolutions Every Leader Should Make
Looking ahead to 2014, one of the most urgent issues will be a new war for talent: not yesteryear’s broad-based need for all top talent but
Marvin E. Smith 